Newegg (newegg.com), is a major Electronics e-commerce site. Newegg frequently launches coupons for its customers, with 273.0 launched per month on average. Coupons from Newegg expire quickly, with an average length of 3.0 days, so we recommend using their coupons promptly when available. Newegg tends to offer bigger discounts with its coupons as compared to other brands, with an average discount of 35.2% (vs. 28.8% for other brands).
Egg Saver Shipping - delivery is made within 4 to 7 business days via DHL, UPS or USPS.
UPS (Guaranteed 3 Day) - orders must be placed before the cutoff time 92PM PST)
2-day delivery - this is via UPS or FedEx. Delivery is made within two business days.
Next Day Shipment - this is via UPS or FedEx. The delivery is made within 1 business day.
Shoprunner - delivery is made within 2 business days and will ship via UPS or FedEx. The cheapest available carrier will be used.
Can I cancel my orders?
A request to cancel orders may be made at the online site. Simply login to your Newegg account, click on the "Order Status" link, and select the order that you wish to cancel.
What is the return process of Newegg?
Customers have the option to have the purchases returned or replaced for a similar item. Refunds are subject to a restocking fee of 15%. Items must be returned with all original components and parts. They should also be returned with the original packaging.
When returning items, you first need to secure an RMA for your item. Simply create one through the online site or seek the assistance of the customer service department. Upon issuance of the RMA, send the purchased item back to Newegg along with your RMA number. Once your request is received, an email notification will be sent out. The review process may take up to 5 business days. Upon review, Newegg may send a replacement or a refund.
How do I reach the customer service department of Newegg?
The Newegg customer service department can be reached via 800-390-1119. Hours of operation are from 05:30 AM to 07:00 PM PST (Mondays thru Fridays) and 08:30 AM to 05:30 PM PST during weekends. Customer service can also be availed via live chat and email correspondence.
Is the Newegg website secure?
Information gathered during online transactions is secured and encrypted using SSL. Access to the information is restricted and the servers are located at secure locations.